Freedom Helpline – Get the Disability Benefits You Deserve

Freedom Helpline (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, services, and related offerings (collectively, the “Services”).

1. Notice at Collection

Categories of Personal Information Collected

Depending on your interactions with the Services, we may collect:

Identifiers: Name, email address, telephone number, mailing address, IP address, unique device identifiers.
Sensitive Personal Information (if provided): Health-related details, disability status, income range, or other information used for eligibility screening for benefits or offers.
Internet/Technical Data: Device type, browser, operating system, referring URL, pages visited, time spent, actions taken, and similar analytics.
Geolocation Data: Approximate location derived from IP address or device settings.
Inferences: Preferences, interests, or assumptions derived from your activity.

Sources of Information

Directly from you (forms, requests, communications).
Automatically via cookies, pixels, SDKs, and similar tools.
From third parties (advertising networks, affiliates, data partners, publicly available sources).

Business or Commercial Purposes

To operate, maintain, and improve the Services.
To evaluate eligibility for support, programs, or offers and connect you with relevant providers (e.g., advocates, law firms, service partners).
To communicate with you (by phone, SMS/MMS, email, postal mail).
To personalize content/ads and measure campaign performance.
To detect, investigate, and prevent fraud, abuse, or illegal activity.
To comply with legal obligations and enforce our terms.

Retention

We retain personal information only as long as reasonably necessary for the purposes above or as required by law.

Sale/Share Disclosure (CCPA/CPRA)

We may “sell” or “share” personal information (as defined under California law) with partners for lead delivery, call transfer, or targeted advertising. You may opt out at any time—see How to Exercise Your Rights below.

2. Consent to Be Contacted

By providing your information, you agree that Freedom Helpline and/or our independent partners may contact you by phone, SMS/MMS, email, or mail (including autodialed/prerecorded calls). Consent is not required as a condition of purchase. Standard message/data rates apply. You may opt out by following instructions in our messages or contacting us directly.

3. How We Use Personal Information

Provide, operate, and improve the Services.
Screen for eligibility and connect you with relevant providers.
Respond to inquiries and provide support.
Conduct advertising, analytics, attribution, and measurement.
Prevent fraud, ensure security, and enforce our terms.
Comply with legal obligations and defend legal claims.

4. How We Share Personal Information

Service Providers: Hosting, analytics, communications, security, and related vendors.
Business Partners/Clients: Advertisers, affiliates, law firms, advocates, and service providers for lead delivery, transfers, or scheduling.
Legal/Compliance: As required by law or to protect rights, safety, and property.
Business Transfers: During mergers, acquisitions, financing, or sale of assets.
With Your Consent/Direction: When you ask or authorize us to share.

5. Your Privacy Rights

Depending on your state, you may have rights including:

Access/Know – Obtain details about your personal information.
Correct – Request corrections of inaccurate information.
Delete – Request deletion (with exceptions).
Opt Out – Direct us not to sell/share personal information.
Limit Sensitive Use – Restrict sensitive information use (CA).
Appeal – If a rights request is denied (VA/CO/CT).
Non-Discrimination – You will not be penalized for exercising rights.

6. How to Exercise Your Rights

Submit requests via:

Email: help@contactmehelp.com

We may verify your identity before fulfilling a request. Authorized agents may act on your behalf with proper documentation.

7. Cookies & Tracking

We and our partners use cookies, pixels, and similar technologies for analytics, personalization, and advertising. You may adjust settings in your browser or through site-specific tools where offered.

8. Security

We implement commercially reasonable safeguards, but no system is 100% secure.

9. Retention

We retain information as long as necessary for business purposes or as required by law.

10. Children’s Privacy

Services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Do Not Track & Global Privacy Control

We do not currently respond to DNT signals but will honor legally required opt-out preference signals (e.g., GPC).

12. Changes to This Policy

We may update this Policy. Updates are effective when posted with a revised “Last Updated” date.

13. Contact Us

Privacy Officer
Email: help@contactmehelp.com